On this page you will find our policies and other helpful information. Please contact us if you have any questions about our products or services, or if you need a gift in a hurry for a special occasion.
Online merchandise: The merchandise shown on our website is only a small sampling of the beautiful jewelry that we have in stock. If you have questions about something you don’t see online, please contact us to discuss your needs.
Ring sizing: When ordering a ring, please be sure you have been sized by a professional jeweler. Each ring purchased from Plante Jewelers will be sized once at no charge.
If you are unsure of the size of a ring that will be given as a gift, it is best to present the ring first and then have it sized, to ensure accuracy.
Ordering: Do you see something you like? Order online, or all or email us to pick it up in-store. Online orders will be shipped out the next business day.
Payment methods: We accept payment by cash, check, American Express, Discover, MasterCard and Visa.
Shipping: We can ship your purchase to you or to a gift recipient. We'll gift wrap it beautifully and include a personal message if you like. Please contact us for more information.
Returns: Merchandise may be returned within 30 days. Full-price merchandise may be returned for a refund. Sale merchandise is returnable for store credit.
Sales Tax: We are required to collect 6.25% sales tax on items shipped within Massachusetts.
We never share your personal information with anyone.